My office will close to take a break over the festive period so that my small team of staff can have an opportunity to rest after another incredibly busy year.
The office will close on Friday 22nd December 2023 and reopen to the public on Monday 8th January 2024. If you have an urgent enquiry during this time, please email email@example.com - that email account will be monitored periodically over the festive break and urgent queries responded to. All other queries will receive a response when staff return from annual leave at the start of 2024.
Below is some helpful information and emergency contacts which may be of use to you over the holidays.
Glasgow City Council also has a dedicated page on its site on bin collections over the festive period.
Glasgow City Council
North Lanarkshire Council
Some benefit payments will be made earlier if they're due between 25 December 2023 and 2 January 2024. Further details and information can be found on the DWP website.
Universal Credit helpline
Some benefit payments will be made earlier if they're due between 25 December 2023 and 8 January 2024. If you are affected, you should receive a text message closer to the time advising you of when you will receive your payment. Further details and information can be found on the mygov.scot website.
Scottish Welfare Fund
The Scottish Welfare Fund is provided by the Scottish Government and administered by local authorities. It can help by providing crisis grants as well as self-isolation support grant. If you live in the Stepps part of my constituency, please note that North Lanarkshire Council take responsibility for the administration of the fund in your area.
Scottish Welfare Fund: Glasgow City Council
Scottish Welfare Fund: North Lanarkshire Council
Emergency food parcels
Glasgow North East Foodbank may also be able to help if you are in crisis.
For constituents living in Stepps, your nearest Trussell Trust food bank is East Dunbartonshire.
Simon Community Homeless Team (24hr line)
Glasgow City Council out of hours homelessness service
If you feel that your circumstances are overwhelming and you are in need of emotional support, you can contact Samaritans for free in confidence any time. Samaritans' service is provided by volunteers - they can't take action or fix issues on your behalf, but they are there round the clock to listen to anyone dealing with difficult thoughts and feelings.
Glasgow Women's Aid
Scotland's domestic abuse and forced marriage helpline
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